I would not recommend this business if you need something repaired, and they destroyed my trust. I had my engagement ring repaired here. After waiting several days after their promised return date, I called. They said my ring was all ready repaired and ready to pick up. I went to pick it up an hour later, and my ring was not fixed, but it was cleaned. When I pointed out to the owner how the setting was still not fixed, he took it to the back, did a bit of "tweaking" for 30 seconds, then handed it back to me. The issue under discussion was somewhat resolved, but it wasn't until I got my ring home that I noticed the underside of the ring's design was all bent up, with several new scratch marks! As an overview, the owner was difficult to communicate with, and they did NOT fix my ring to my satisfaction. My husband suggested I take it back to let them repair the damage they inflicted on my ring, but I fear they are too incompetent to handle something so important to me. I will unfortunately have to pay someone to fix the problem they created.
Scott, Karen and the entire family are amazing! I called and told them what I was looking for in an engagement ring and within 3 days they had what I asked for in the store. They are extremely professional and make you feel really comfortable during the entire process while sticking to your budget. When I purchased the engagement ring from them, I picked it up in only 1 week! They did a perfect job customizing the ring in such a short amount of time! My fiancé loves it! I highly recommend going to JJ&G for any future jewelry purchases or repairs!
This place is really awesome to work with. My fiance made a custom ring with them and it is absolutely beautiful. They have endless options and really cool men's rings too.
The best jewelry establishment period.
The proprietors are trustworthy and dependable. I've purchased multiple types of jewelry from watches to earrings to my most recent purchase of the most beautiful engagement ring which was custom designed to my exact specifications. I would absolutely recommend them.
Karen and Scott are terrific - great selection, wonderful service and a personal approach to every purchase. My husband and I wouldn't go anywere else!
Jems Jewels Gold is a US Jewelry Store based in North Wales, New Jersey. Jems Jewels Gold is located at 1460 Bethlehem Pike #310, North Wales, PA 19454, USA.
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